DUTECH’s offerings provide complete server, storage and infrastructure solutions managed by us 24/7, while our customers retain control and transparency with 100% peace-of-mind. This is done via our two Data Centers we operate from Dubai.

Additionally, we understand our clients require continuous and reliable support IT support. Configuration, design, integration, installation, administration and even daily support are all important elements in your IT infrastructure and DUTECH can help you with all these and more through our customized range of products and services that are backed up by partnerships with certified leading IT partners.

DUTECH provides a comprehensive suite of services including Systems’ Monitoring, Remote Support, Onsite Support and Administrative Services. DUTECH will constantly monitor your systems, alert you to problems and fix them before they disrupt your business. Thus ensuring you have everything to provide a smooth, reliable network, and thus, workplace.

Key Solutions

  • Data Center Infrastructure Management

    DUTECH operates two state of the art Data Centres that are separated by a distance of 40kms and connected through high speed fibre-optic links, offering higher availability and unique Disaster Recovery capabilities in the region. We provide a variety of solutions within our private cloud model and giving your infrastructure and storage on demand.

  • End User Computing

    Managing a workspace ecosystem is a complex challenge, especially when your user base is spread across multiple remote locations. We offer customized workspace services that significantly improve data management, productivity, processes and security across your company, ultimately saving up to 40% in annual support and maintenance costs.

  • Application Support

    Inadequate monitoring and tracking tools and lack of expertise make it difficult to effectively manage business-critical applications. We provide world-class application support and services for our clients. We manage your applications so you can focus on running and growing your business.

  • Technical Support

    Technical support is no longer a reactive function. To keep your business running and employees productive, you have to anticipate problems and put systems in place to mitigate impact. That requires a proactive, experienced approach based on predictive analytics.

    We have a comprehensive portfolio of maintenance and technical support services for global enterprises. Through our onshore and offshore services, we quickly resolve, and often prevent, IT problems.

    Our 24/7, remote and on-site technical support goes beyond traditional service delivery. Our technicians collaborate with you to understand key product functionality and technology issues. Then we leverage that knowledge with our tools to recommend and implement processes to improve the quality of support services across your company.

Functional Areas

  • Identity Management
  • Email
  • Telephony
  • Unified Communications
  • Remote Access
  • Baremetal
  • Virtual Machines
  • Connectivity
  • Data Loss Prevention
  • Collocation
  • Back-Up
  • Archive
  • Storage
  • File Transfer
  • Call Center
  •  Electronic Fax
  • Hosted DB
  • Virtual Desktop Infrastructure
  • Version Control System
  • Web Application Hosting
  • Infrastructure Managed Services
  • Managed Security Services
  • End-User Computing Services
  • Application Managed Services